I usually keep my public shaming of corporations confined to my Twitter, but sometimes I encounter an experience so egregiously bad that I have to blog about it. For your consideration today, I present what’s probably the worst UX I’ve ever witnessed on an online payment form. This embarrassment belongs to Con Edison. Typically, when […]
User Experience
October 22nd, 2013
The Mindblowingly Bad User Experience of the Con Ed Payment Website
Kenny Chung is an Organic Search Director in New York City. He is also a freelance graphic designer and former SEM manager. Kenny's educational background is in Mass Comm and Advertising. He holds a Bachelor of Science in Communication and a Bachelor of Arts in Psychology from Boston University.
All opinions expressed in this blog belong to Kenny Chung and do not represent those of any past/current employers or clients.
All opinions expressed in this blog belong to Kenny Chung and do not represent those of any past/current employers or clients.
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