Social Media

Note: This article is not about verifying identities in social media; that’s way too boring. This post is about the sense of validation that motivates people to use social media more and more. The need to be validated is what drives modern society. It falls within the top two sections of Maslow’s Hierarchy of needs […]

Happy Thanksgiving, everyone! This blog post will be (somewhat) in the spirit of food! It’s no secret that I love Yelp. I love utilizing crowdsourced reviews as a baseline filter for whether or not to visit/spend money somewhere. I love writing my own opinions and mingling with community members. And I love the community itself. […]

I’ve recently become big on using Yelp (my newly minted “Elite” profile is here: kennychung.yelp.com). So it’s no surprise that with more reviews, I’ve been getting more messages from business owners; it definitely comes with the territory. With Yelp, there’s very little a business owner or customer service rep can do in the way of […]

If this isn’t irony, then I need a new dictionary: someone gets bad reviews on Google Places, and then decides to give Google HQ in NYC a bad review. So in order to try to correct something malicious, this business owner does something completely misguided.

NASA is great at social media! Oh wait, the video above was created by someone who couldn’t stand how bad NASA was at social media. On the one hand, this does show that NASA has fans and supporters passionate enough about the direction and future of aerospace research to take it upon themselves to improve […]