the frequency a kenny chung blog

Last month, Google broke the status quo by actually publicly disclosing a part of their top secret search algorithm. What change could possibly have been so significant that Google would announce it from the rooftops? As it turns out, Google now officially considers a page’s load time in its algorithm.

Matt Cutts even recorded a YouTube video confirming the weight that load time has in Google’s decision-making. Both Cutts’ video and the official blog touted the importance of User Experience: the quicker a page loads, the more usable/useful it is for searchers. It was a simple concept that made sense, and Google exhibited a rare complete transparency in disclosing it.

Fast forward one month. It’s the 30 year anniversary of the classic arcade game Pac-Man. As the top search engine is usually wont to do when nerdy dates cross the Google Calendar, the design team created a custom logo. But Friday, May 21st went down in Google history as the first interactive logo. It was a fully functional two-player Pac-Man game, complete with sound effects. It added 225 kb to the load time (a whopping 330% increase) and caused an intro sound to automatically play.

Google Pac-Man Load Time
Load Time and File Sizes according to Firebug plugin

Some loved it; others hated it. I personally played it through four or five levels for some lunch break nostalgia, and Google even created a dedicated static page for the applet. However, despite the potential fun, it was very apparent that the homepage took a lot longer than usual to load.

In short, the search engine that has long positioned itself as the sleekest, quickest method to find anything on the web created a cumbersome default homepage to celebrate a video game anniversary. Was this arrogance on the part of Google? If Google didn’t have 64% market share (as of May, according to the Wall Street Journal), would it have sacrificed speed to create some social media bait? I also don’t believe it was an isolated incident. In an attempt to incorporate feature-rich functions, Google has (in the past year) included real-time social streams in its Universal Search, implemented fading effects on the homepage, and redesigned the entire SERP. Google seems to be continually willing to compromise core values (see also Google Censorship) to play the Web 2.0 game.

So was this a hypocritical move by Google? All signs point to yes, but it wasn’t that big of a jump, all things considered.

Link: Microsoft Blasts Google’s Ad Policies

Here’s a synopsis of the article: Microsoft denounces Google AdWords policy for hindering online advertising competition. Specifically, Microsoft execs feel that Google intentionally makes it unnecessarily difficult to transfer account/ad information from Adwords to other search engine advertisers, such as Microsoft AdCenter (for bing) or even Yahoo Marketing Solutions.

I’m going to cry foul on this one: Microsoft doesn’t have a leg to stand on in its accusations. From personal experience, I know for a fact that users can export Google bulksheets and upload them to both Yahoo Marketing and Microsoft AdCenter to be converted. I’ve also found it easier to do through Yahoo than Microsoft. So what is this difficulty that Microsoft execs are citing? Is it within their own ad platform? If their argument is that AdCenter doesn’t make converting Google PPC account data as easy as Yahoo does for the end user, then I agree. Microsoft would also be shooting themselves in the foot with this argument though. Consider it Microsoft cutting off their own nose to spite Google.

From my talks with vendors in the past, I know that Google has forbade third party SEM/PPC management platforms (such as Clickable, SearchIgnite, etc.) from including a native feature to automatically port Google AdWords campaigns to other advertisers. It’s still easy enough to do with step-by-step instructions though. Here are Yahoo’s instructions for importing Google AdWords data, and here are Microsoft’s instructions for uploading AdWords accounts. Not exactly a secret.

Considering the anti-trust suits against Microsoft (here’s one from last year that led to EU users being given the option of not installing Internet Explorer with Windows 7), this is essentially the pot calling the kettle black. What is Microsoft’s strategy here? The people who are familiar with PPC Advertiser platforms will know that Microsoft is over-exaggerating their claims. Perhaps Microsoft is counting on other people to use their statement as a talking point against Google? It does seem like it’s all the rage to criticize Google’s policies these days…

Microsoft is just being incredibly petty.

Link: Google expands ad targeting methods

Google is toeing a fine line between efficiency and being totally creepy. Like I mentioned in a previous post, Google is a business. It wasn’t built by the people for the people, despite all the happy feelings associated with the company. I love Google products as much as the next guy (unless the next guy works for Apple), but I also understand they can’t side with the public on every issue. So what this new change boils down to is pleasing advertisers versus not alienating its user base.

I’ll play devil’s advocate for both sides. Advertisers can spend a significant monthly budget on Google’s ad networks (e.g. AdWords, Content). So wouldn’t it make sense to please the people paying your bills? Being able to target ads to the right people benefits all parties involved. The advertisers’ ROI should increase, whether from higher CTR (click-through rate) or lower CPC (cost per click). Google’s ad network comes out of this as the most efficient platform for online ad spend. And the user doesn’t get bombarded with as many irrelevant ads and might actually find something useful.

So it’s win-win-win, right?

Maybe not. As I’ve referenced in a previous post, Google seems to be ethically lax with regard to privacy policy. And I know there is a bevy of Internet users who believe tracking cookies are evil and online advertisers are Big Brother. Obviously, this new move by Google doesn’t help to alleviate that feeling.

It’s a delicate balance, and at the moment, I can’t answer how this new policy will affect Google’s brand image. What do you think?

I would be remiss if I didn’t blog about Super Bowl XLIV commercials. I thought last year’s showing was pretty weak (a sign of companies cutting back ad spending), but this year was far worse. There were few that made me laugh out loud, think about something poignant, or really feel any connection to a brand or product.

That is, until Google debuted this wonderful ad titled “Parisian Love”:

Watching it made my jaw drop. It was moving, impressively simple, and 100% Google. It positioned Google as a product anyone at any stage of their life will find useful. It clearly conveyed the point that everybody needs to be using Google. All of the search engine’s many features (translations, maps, directory listings, web definitions, etc.) were seamlessly integrated into the storyline. But it was also simple. It was almost exclusively words typed onto a screen. Anybody with a video editing program could’ve created it from their bedroom.

So why did Google decide to purchase a Super Bowl spot? Maybe the execs felt that Yahoo and Microsoft becoming bedfellows pose a serious threat to Google’s search engine market share. Or maybe it was to combat Apple, who also touts simplicity and usability with all its products, especially the iPhone. But then again, Google has also burst onto the mobile handset scene with its Android operating system. However, this will be a discussion for another time.

Throughout the night, I updated my twitter @kennySHARKchung with my thoughts regarding each commercial break. I decided to create a bracket system that got a little messy; I refined it with some minor changes, and you can see how I decided on my favorite ad by clicking the thumbnail below:

Do you agree or disagree? Leave a comment.

I’ll do a more in-depth analysis of the Super Bowl spots and other honorable mentions.

Update: Turns out Google didn’t even create that ad specifically for the Super Bowl. It’s been available online for 3 months. Somehow I find that more impressive. Sounds like they have ultimate faith in their creative (not to mention the input of the public).

Link: China v Google Not About Free Speech

The above article is written by Mark Pilatowski, who works in Search Engine Optimization (SEO). Speaking as someone quite familiar with the industry, I can tell you that us SEOptimizers have a unique view of Google. Our perspective of its business practices and user-oriented changes are a lot different than the average person’s.

That said, I do believe that he has some good points regarding Google as a business. What a lot of people don’t consciously realize on a day-to-day basis is that Google is out there to make money. I also manage some Paid Search (SEM) campaigns, so I actually see the kind of money that goes to Google.

I’m not quite sure where I stand on the whole Google/China issue. On the one hand, censorship is wrong. But it can also be argued that Google having any web presence in China is for the greater good, in terms of spreading knowledge and intelligence (even if it is pre-filtered).

But then again, Google does seem to be dabbling on the Dark Side lately…